Privacy Policy

1. What we collect

• Account details. Your email address, and a name if you choose to add one, so you can sign in and keep your progress when you change phones. If you continue with Apple or Google, they tell us the email address of that account (with Apple, this may be a private relay address).
• Your learning activity. The lessons you open, the answers you give, when you answered, your progress, and how much of each lesson video you play (how many seconds, and whether you reached the end). This is saved on your phone first and copied to our servers when you are online, so we can plan your next lessons and see which videos help. Passible staff may review your lesson progress and study activity to improve the course and support you.
• No payment information. Passible is free: there is nothing to buy in the app, so we collect no purchase, payment, card or bank details.
• Device and app information. Basic technical details, such as your app version and whether you use iOS or Android, so we can fix problems. We use no screen recording, session replay or third-party tracking tools, and we never record what you type outside your answers.
• Store redemptions. If you spend your XP in the Passible Store, we keep a record of each redemption: what you chose, the XP it cost, its short reference, its status (waiting for a check, gift cheque ready, gift cheque shown, used, shipped or cancelled) and its dates, and, once it ships, the courier and tracking number. We never ask for your delivery address in the app: you give it on store.eduble.ph when you use your gift cheque.
• Gift cheque. When our team approves a redemption, you show your gift cheque code in the app, once. We make the code at that moment and do not keep it: we keep only a scrambled version (a keyed hash) so that store.eduble.ph can check it when you use it. We do not email it.
• Invites. If you use an invite code, we keep who invited whom while both accounts exist, and how many verified referrals an inviter has. Your own account keeps the date you entered a code, so a code can be entered only once. An inviter sees numbers only, never names. Deleting your account removes the link; the person who invited you keeps their count, with nothing about you.
• Messages you send us. If you contact support, we keep the message and our reply.

We do not collect your exam results or PRC rating, your precise location, your contacts, or your photos. If a future feature needs your exam results, we will ask for your separate, explicit consent first, because the law treats them as sensitive personal information.

2. Why we use it

• To give you the service: lessons, practice, progress and offline access.
• To check and fulfil a Store redemption, and to give you the gift cheque you earned.
• To fix crashes and improve lessons — for example, to find questions many reviewees find confusing.
• To answer your messages and send important notices about your account or these policies.
• To meet our legal obligations.

We process your information because it is necessary to provide the service under our Terms of Service, because the law requires it, or because of our legitimate interest in keeping Passible working and secure. We do not use your information for advertising, and no automated system makes decisions about you that have legal or similarly significant effects.

3. Who we share it with

We never sell your personal information. We share it only with providers that help us run Passible:

• Supabase — our database and sign-in (servers in Singapore).
• Cloudflare — delivers lesson videos.
• Vercel — hosts our website and server.
• Resend — sends account emails.
• Apple and Google — only if you choose to continue with Apple or Google, to confirm who you are.
• RevenueCat (United States) — the app still contains RevenueCat’s software, which was added for in-app purchases. Passible sells nothing and no purchase is ever made, and the latest version of the app no longer uses it, but versions of the app that have not been updated still connect to RevenueCat when they open. They send it a random app user number it creates for your phone, your Passible account number once you sign in (a random number, not your name or email), and basic device and app details: your type of device, operating system and app version, your phone’s language and region, and, as with any internet connection, your IP address. It receives no payment details and nothing about your lessons or answers. We will remove this software in a store update.
• Eduble (store.eduble.ph, operated by Eduble Startup Inc.) — when you use a gift cheque there, it checks the cheque against your account email and the redemption reference, and tells us when the order is used and shipped (with the courier and tracking number). It takes your delivery address itself, under its own privacy policy.

Each provider may use your information only to provide its service to us, under a written agreement that requires it to protect your information. Some of them store data outside the Philippines; when they do, we remain responsible for your information and require protection comparable to Philippine law. We may also disclose information when the law or a lawful order requires it.

4. How long we keep it

• Account details and learning activity: for as long as your account is active.
• Store redemptions: for as long as your account is active, and they are deleted with it.
• When you delete your account, we delete or anonymise your personal information within 30 days, except what the law requires us to keep.
• Since 4 November 2026 we keep nothing of your account after you delete it. Before that date, a deleted account left a scrambled version of its email address (a keyed hash, which cannot be turned back into your email), the date it was first made, and which codes and Reviewlution passes it used, to stop free days and codes being used again by signing up again. Passible is free, so we no longer make these records, and the ones made before that date are erased 1 year after the account was deleted.
• Crash reports and usage events: up to 12 months.

5. How we protect it

Information travels encrypted (HTTPS). Access to our database is restricted by role and every sensitive change is logged. Sign-in tokens on your phone are kept in the phone’s secure storage. Lessons saved for offline use contain no personal information and no answer keys for tests. No system is perfectly secure, but if a breach ever puts your information at risk, we will notify you and the National Privacy Commission as the law requires.

6. Your rights

Under the Data Privacy Act, you have the right to:

• be informed about how your personal information is used;
• access the personal information we hold about you;
• correct information that is wrong or incomplete;
• object to processing, or withdraw consent you gave;
• have your information erased or blocked;
• get a copy of your information in a format you can take elsewhere;
• be compensated for damages caused by unlawful processing; and
• file a complaint with the National Privacy Commission (privacy.gov.ph).

To delete your account, open the app and go to Profile → Account → Delete my account and data. Your account, progress and answers are deleted from your phone and our servers. If you can’t open the app, email us from your account’s email address at hello@eduble.ph and we will delete it for you.

To use any of your other rights, email our Data Protection Officer (below). We will answer within 15 working days.

7. Age

Passible is for people preparing for a licensure exam and is meant for users 18 and older. If you are younger, please use it only with the consent of a parent or guardian.

8. Changes to this policy

If we change this policy, we will update the date above. If the change is significant, we will tell you in the app or by email before it takes effect.

9. Contact us

Data Protection Officer: Chris Belga
Email: hello@eduble.ph
Eduble Startup Inc., #4 Fr. JL Bates, Bgy. 14 - Ilawod Pob. (Ilawod 2), City of Legazpi, Albay, Philippines 4500

See also our Terms of Service, Support and Official sources. Passible is not a government app.